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I'm a new customer
To get Netphone products, new customers will need to sign up for an iiNet Internet plan* -
I'm an existing customer
Existing customers will need to enter their Toolbox account
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Netphone
Add Netphone for a better choice in voice. Netphone is included with many residential Broadband plans (call inclusions may vary).
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New customer?
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Existing customer?Add in Toolbox
Call Rates & Information
Calls to other Netphone numbers |
Included |
Local calls |
Included |
Standard National calls |
Included |
International calls |
from 5c per minute |
Calls to Australian mobiles |
29c/min (per 30 second block) |
1300 and 13 numbers |
30c untimed |
Call Packs
Not available with all Broadband plans.
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Features & Add-ons
Our Netphone service comes with convenient call features included - plus a selection of enhanced functions you can add for just a little bit extra.
If you already have a Netphone service with iiNet, you can manage your add-ons in Toolbox.
All iiNet Netphone plans come with these features
3-Way Calling
Chat with two people at once, with callers able to leave and join at any time. You can even place one person on hold, allowing you to speak privately with the other.
Call Forwarding Always
Redirect all your calls to another destination. Just specify a forwarding number when you activate. Standard call charges apply.
Call Forwarding Busy
Use Call Forwarding Busy to redirect incoming calls when you're already on the line. Standard call charges apply.
Call Forwarding No Answer
This feature redirects calls when an incoming call is not answered within eight rings. Standard call charges apply.
Calling Line ID Inbound & Outbound
See who's calling you, and have the option to hide your number when making calls. Caller ID is active by default as part of your Netphone service, and should you wish to suppress your number when making a call, simply dial *67 first.
Call Return
Call Return lets you contact your most recent caller, regardless of whether you answered their call. Netphone remembers the last number that called and reconnects you on command. Simply dial *69.
Call Waiting
If you're already on a call, Call Waiting lets you know when someone else is trying to get through. You can place your conversation on hold to answer the second incoming call.
Do Not Disturb
Set your line to busy or have the incoming call forwarded to voice mail as desired.
Voice Mail
Set up your own answering service for when you can't pick up a call. This service comes with free Voice Mail support and a Voice Messaging to Email feature for when you need a copy of the recorded message. Standard call charges apply.
Make the most of your phone service with these extra add-ons
Music on Hold
Entertain your callers while they wait. Music available includes rock, pop, jazz/funk and dance.
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Sequential Ring
Ring up to 3 locations (in addition to your primary phone) in the sequence you supply.
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Simultaneous Ring
With Simultaneous Ring, you can have multiple phones ring simultaneously when calls are received. For example, calls to your desk phone could also ring your mobile, so you can connect from anywhere in the house.
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International & long distance
Netphone gives you great rates on international calls - anytime, with no peak or off-peak schedule. Timed calls are charged per second so you only pay for the time you talk.
International call rates
Where mobile rates aren't listed, landline rates apply. Rates listed as special refer to local freedial numbers - free for callers within that country (like 1800 numbers), but charged at a premium rate internationally.
Cheaper rates on international calls
With Netphone, international calls come with no connection fee and no peak time restrictions – just the same great rates whenever you pick up the phone. Take a look at our International and long distance rates for a full list of international call rates.
Get all your calls to landlines in our top 20 international destinations below included when you add an International Call Pack.
UK
Germany
Hong Kong
Canada
USA
France
Netherlands
New Zealand
Singapore
Ireland
China
South Africa
South Korea
Indonesia
Italy
Japan
Malaysia
Sweden
Switzerland
Taiwan
Sign up now
Select an option below to purchase
I'm a new customer
New customers will need to sign up for one of our internet services to be eligible for Netphone products.
