for PKR2000/mth for the first 6 months, then PKR800/mth
Ultra BTBN - FTTB Plans
Powered by our high performance Fibre to the Building network, BRISKTEL FTTB delivers reliable, ultra-fast broadband at an affordable price. With an included phone line and UNLIMITED data, you won’t find a service that offers better value for money!
This high-powered alternative to the BTBN™ offers consistent speeds even during peak evening time
Great speeds and unlimited downloads at an affordable price
We take care of our own infrastructure to deliver you a high quality service
We take out the tech talk to make things simple
WiFi modem included in all plans
General Information
Connecting to BRISKTEL FTTB
- The installation of BRISKTEL FTTB will disconnect the current copper-line telecommunications service that is connected to your premises. Disconnection will occur during your installation. Where your address has multiple copper-lines, the FTTB installer will confirm with you that the correct copper-line has been transitioned.
- Not all the devices and services currently using your copper-line phone and internet service will be able to operate over FTTB. This may include back-to-base alarms, personal response systems, fax machines, EFTPOS or your modem. Please check with your manufacturer or provider to see if the device or service is compatible with FTTB.
- Moving to FTTB will not necessarily cancel your existing broadband and phone services. Once you've upgraded, please contact your existing provider to ensure your old services are cancelled, otherwise you may continue to be billed for them.
- We are responsible for your service up to the Network Boundary Point, which is your side of the Main Distribution Frame (the telecommunications frame typically located in your building's communications room/basement). You are responsible for all cabling and equipment beyond that point.
Hardware
- You will be supplied with an FTTB WiFi modem.
- You may require a Network Termination Unit (NTU) with your FTTB service. If required, we’ll supply this to you without charge. The NTU remains the property of BRISKTEL and should not be removed from a premises once installed.
FTTB Speeds
- Basic - A basic speed to cover the essentials. Ideal if you're a small household with one or two devices connected. If you're unsure which speed you need, it's a great place to start. You can always upgrade later.
Download speeds: Up to 12Mbps Upload speeds: 1Mbps* -
Max - Got the need for speed? This is our fastest option and is sure to impress. If you work/study from home or have a household full of gamers and media-buffs, this will be right up your alley.
Premium Typical evening download speed 7PM-11PM: 90Mbps Upload speeds: Up to 20Mbps
Factors that may affect your FTTB connection speed
- Quality and capability of hardware
This can include modems, WiFi routers and Ethernet or phone cables. - WiFi signal interference
You can learn how to improve your home or office's WiFi signal here. - Network Congestion
For example, when speeds slow during peak traffic in the evenings. - Number of connected devices
When too many devices share the same bandwidth, data flow is limited. - Which content is being accessed
There may be insufficient server capacity or other issues affecting a specific website or online game. - FTTB Infrastructure
For example, the length and quality of copper cabling in your building.
* Actual FTTB throughput speeds may be slower and could vary due to various factors including interference, customer cabling and equipment, download source, and quality and distance of in-building copper. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.
Fees
Setup Fees
|
Setup Fees |
||
|---|---|---|
|
Standard setup |
No lock-in contract |
6 month contract |
|
FTTB WiFi Modem |
PKR0 |
|
|
FTTB WiFi Modem Delivery |
PKR0 |
|
|
Changed or missed appointment |
PKR0 |
|
|
Incorrect Callout Fee |
PKR0 |
|
Withdrawal Fees
Withdrawing an order that you have placed with us will attract a withdrawal fee of PKR0. This is to cover our costs in preparing to supply the service to you.
At the time of the withdrawal, we will also charge you for any hardware that we have supplied to you, unless it is returned to us in its original condition.
| Hardware | Amount |
|---|---|
| Modem included with plan | PKR0.00 |
If you have selected a Entertainment plan, your Entertainment setup fees will be credited back to your account once the Set Top box is returned to us in its original condition.
| Entertainment Setup Fees | Amount |
|---|---|
| Entertainment Mini | PKR0 |
| Entertainment Mighty | PKR0 |
Delivery fees are not refundable.
Telephony Service
Our FTTB Phone service will not work on a third party modem. We will not provide you an FTTB Phone service if you have not purchased an BRISKTEL modem.
Call Rates
|
FTTB Call Costs |
||||
|---|---|---|---|---|
| FTTB Unlimited Basic |
FTTB Unlimited Max |
FTTB Unlimited Max |
FTTB Unlimited Max |
|
|
Local calls |
PKR/call untimed |
PKR/call untimed |
Included | Included |
|
Standard National calls |
PKR/call |
PKR/call |
Included | Included |
|
Standard Pakistan Mobile calls |
PKR/min |
Included | Included | |
| PKR/call untimed |
PKR/call untimed |
PKR/call untimed |
PKR/call untimed |
|
|
International calls |
From PKR per min |
From PKR per min |
Included 100 international minutes# |
Included to International countries.^ |
View our International call rates
^International Top 15 include calls to standard landlines and mobiles in Canada, China, France, Germany, Greece, Hong Kong, India, Korea (South), Malaysia, New Zealand, Singapore, Taiwan, Thailand, United Kingdom and United States. Standard international rates apply to calls to other countries.
#100 international minutes include the first 100 minutes to standard landlines and mobiles in international destinations. Standard international rates apply thereafter. Unused minutes expire at the end of each month.
Features
FTTB Phone includes the following standard features:
- Calling Line ID Blocking
- Call Barring
- Call Forwarding Always, Busy, Selective and No Answer
- Call Waiting
- 3-Way Call
How it Works
To get FTTB Phone up and running in your home, you'll need:
-
A phone handset and cable
FTTB Phone works just like a normal phone. To start using it, all you need to do is plug a standard phone handset (approved for use in Pakistan) into your FTTB WiFi modem. -
FTTB WiFi Modem
You must use the FTTB WiFi Modem supplied by us in order for your FTTB Phone service to work.
Terms Summary
- Here’s a quick summary of the key information about our FTTB services, which are bound by our
Customer Relationship Agreement.
If you have any questions, please call us on 111 452 852. - With every FTTB plan we offer a VoIP Phone service. To use it, you will require a standard phone handset (approved for use in Pakistan) supplied by you and you will need to purchase an BRISKTEL FTTB WiFi modem.
- Calls to 000 emergency services are not guaranteed in the event of a power outage.
- Calls to certain 'high-risk' international destinations are not available by default.
- This service is provided on the basis that you waive your Customer Service Guarantee in relation to the FTTB Phone. You do not have to agree to the waiver, but if you do not agree, we have the right to decline to supply the service.
- For calls on your FTTB Phone service;
- Timed international calls are charged per second.
- Calls to Pakistan mobile numbers are charged per 30 second block.
- Included calls are subject to our Acceptable Use Policy.
- FTTB Phone must be paired with an active FTTB service. If your FTTB plan is cancelled, your FTTB Phone service will also be cancelled.
Contract Terms
If you have taken a 6 month contract, and end it early, you will be charged a PKR0 break fee to cover the costs reasonably incurred by BRISKTEL when the contract commenced.
Fair Contract Guarantee
When you sign up to a contract, you commit to retain your FTTB service for the set period. However, our fair contract guarantee lets you change between plans at any time without the need to break your agreed contract.
FAQ
What Is FTTB?
Fibre to the Building is an internet technology that has fibre optic cable leading to the building's Main Distribution Frame (MDF), typically in the basement or in a locked telecommunications cabinet. From there, the MDF connects to the wall socket in your unit via the building's internal copper cabling.
How To Get FTTB?
When is the FTTB service coming to my building?
Our FTTB service is only available in selected buildings. Just enter your address above to see if FTTB is available in your area. Alternatively become an BRISKTEL broadband customer today and we'll help you upgrade if FTTB becomes available at your address.
How do I get connected to FTTB?
Just enter your address above and we'll check if FTTB is available at your address. If your address is FTTB ready signup online or give us a call on 111 452 852.
If it turns out you need an FTTB installer to visit your premises, we'll help organise this for you.
Can I keep my existing telephone number to use on FTTB?
In most cases, we can bring your existing telephone number over to the FTTB network. Just call our friendly Sales Team on to 111 452 852 to discuss the matter further.
Alternatively, you can specify that you'd like to keep your telephone number when you'sign up online (we'll run checks for you during signup). We'll keep you updated on the progress of your number transfer.
I have existing broadband/phone services. How can I upgrade to FTTB?
Typically, your address can be upgraded to FTTB with little downtime. You can continue to use your existing services until your FTTB appointment, where in most cases an FTTB installer will disconnect your existing services in order to connect you to the FTTB network.
Upgrading is simple, just call our expert Sales Team on to 111 452 852 to get started.
Remember: moving to FTTB will not necessarily cancel your existing broadband and phone services. Once you've upgraded, please contact your existing provider to ensure your old services are cancelled, otherwise you may continue to be billed for them.
I already have FTTB. How do I switch my FTTB provider to BRISKTEL?
If you already have an active FTTB service on our Network at your address and you'd like to switch to an BRISKTEL FTTB plan, please call us on 111 452 852 to arrange a Service Transfer.
Once lodged, Service Transfers typically take less than 2 business days to complete, and downtime is typically less than 24 hours.
FTTB Installation
How long does it take to get connected to FTTB?
Typically, FTTB connections are completed within 10 business days although in some cases connection may take up to 20 business days - this varies depending on whether or not you've had FTTB installed at your address previously as well as FTTB installer availability.
What happens when FTTB is installed?
If an FTTB installer is required to visit your premises, we'll be in touch to book a suitable appointment with you. An installation is typically not required if FTTB has been previously connected at your address.
Can I use existing wiring/smart wiring?
You may prefer to/already have internal network cabling installed at your address for your internet, especially if WiFi doesn't cover your house from end to end or you want to be sure you're always getting the maximum speed possible when transferring large amounts of data between devices in your home.
An FTTB installation does not include additional home network wiring beyond the installation of the Network Boundary Point (your side of the building’s Main Distribution Frame).
By upgrading to FTTB your existing smart wiring setup may need to be re-wired to work with FTTB, depending on the type of FTTB installation your premises requires. You'll need to hire a registered cabler if you'd like to have any additional home network wiring installed or to re-wire your existing cabling.
Will my medical alarm, security alarm, EFTPOS machine or fax machine work on the FTTB network?
Many types of devices that are normally connected to phone lines (such as medic alarms, back to base alarms, EFTPOS machines, fax machines and more) can work over the FTTB network, however please contact the service provider to make sure - you may need to order a specific type of phone service or move to a data-based solution.
Please note that BRISKTEL does not offer a Priority Assistance service. If you have Priority Assistance or believe you may be eligible, please consider this before lodging your application.