Ultra Broadband - VDSL2 Plans
Offering ultrafast speeds, iiNet VDSL2 Ultra Broadband plans are a high-powered alternative to the NBN™.
With UNLIMITED data, great value and fast, reliable performance, iiNet’s VDSL2 broadband plans are being chosen by more and more Canberra residents instead of the NBN™.
Enter your address
Ultra VDSL2 broadband
{* getSelectedContract().label *} plan
for first 12 months
{* plan.twigContent.speed_number *}{* plan.twigContent.speed_measure *}
Liimitless
Data
{* plan.twigContent.modem_details *}
*Typical evening speed indicates download speed and is measured between 7pm-11pm. Actual throughput speeds may be slower and could vary due to various factors including interference, customer cabling and equipment, download source, and line length. Upload connection speed of up to 20Mbps. Offer only available to new customers and may be withdrawn at any time. {* getSelectedContract().activationFee | currency *} activation fee applies. Includes modem delivery fee of $10.
Add Fetch
40+ Premium Channels
Included for the first 6 months
Includes Fetch Mini Set Top Box
Easy-watch apps#
30 movies each month^
Learn more about Fetch
Add Fetch
/mth
for {* fetchVar.addFetch.incentiveLength *} mths
then ${* fetchVar.addFetch.normalCost *}/mth. ${* fetchVar.setupFee *} setup fee applies.
Add Bonus Ultimate Offer
/mth
for {* fetchVar.addUltimate.incentiveLength *} mths
Cancel anytime.
Fetch has a set up fee of {* fetchVar.setupFee | currency *}. Fetch requires min speed of 3Mbps. #Subscriptions required for Netflix and Stan.
^30 included movies are preselected each month.
Sports Packages
beIN Sports Package
Sports fans, your world just got bigger! Enjoy premium football coverage including the Serie A, LaLiga, Bundesliga, League 1 and more; plus the best of the WTA Tour, Davis Cup and Fed Tour as well as international test rugby LIVE across beIN SPORTS 1, 2 & 3.
per
month
Eurosport offers fans a diverse range of premium sports they love and is committed to being the European sports destination for Australian audiences. Eurosport follows Australian sporting heroes as they compete on the world stage, with a key focus on cycling, snooker, winter sports and athletics.
month
Pack can be added via
set top box after signup
World TV Packages
Enjoy your favourite news, dramas, music, movies, food, lifestyle and spiritual shows in your language with no satellite dish required.
Taj Mahal Package
per
month
Pinoy Package
per
month
TVB Cantonese & Korean Package
per
month
Chinese Pack
per
month
Italian Package
per
month
Upgrade to Fetch Mighty
For an additional $:
Record up to 585 hours of SD TV
Record up to 6 shows at once
Series Tag to record every episode
Set recordings remotely via the fetch mobile app
upfront
Multiroom
Set top box #2
Each additional set top box needs about 3Mbps of bandwidth for the best viewing experience – check your broadband speed here to see if you have at least 6Mbps.
per
month
Set top box #3
Each additional set top box needs about 3Mbps of bandwidth for the best viewing experience – check your broadband speed here to see if you have at least 6Mbps.
per
month
Add a call pack to your plan
Your plan includes all local and standard national calls
Mobile Calls
International Calls
month
for the first {* summary.getPlanDiscount().incentiveLength *} months,
then {* summary.twelve() | currency *}/mth in months 13-24,
then {* summary.twentyfour() | currency *}/mth thereafter
then {* summary.twelve() | currency *}/mth thereafter
1GB webspace
against virus & spam threats
No excess usage charges or shaping
Support when you need it most
General Information
What is VDSL2?
VDSL (Very-high-bitrate Digital Subscriber Line) gives you superfast broadband speeds delivered over our very own network in the ACT. Fibre optic cable connects to iiNetwork nodes, and from there short lengths of dedicated iiNet copper cables connect to a VDSL2 wall socket in your premises.
VDSL2 Installation
How long does it take to get connected to VDSL2?
Typically, VDSL2 connections are completed within 10 business days although in some cases connection may take up to 20 business days - this varies depending on whether or not you've had VDSL2 installed at your address previously as well as VDSL2 installer availability. In such scenarios, you or someone over the age of 18 must be in attendance for the appointment.
Connections may occur sooner if VDSL2 has previously been connected at your address and no installer is required.
What happens when VDSL2 is installed?
If a VDSL2 installer is required to visit your premises to install any required equipment or complete your VDSL2 connection, we'll be in touch to book a suitable appointment with you. In such scenarios, you or someone over the age of 18 must be in attendance for the appointment.
An installation is typically not required if VDSL2 has been previously connected at your address within the last 6 months.
VDSL2 Speeds
Max
Got the need for speed? We’ll supply the fastest iiNet VDSL2 speed option, and it’s sure to impress.
*Premium Typical evening download speed 7PM-11PM: 74.2Mbps Upload speeds: Up to 20Mbps
Factors that may affect your VDSL2 connection speed
| Quality and capability of hardware
This can include modems, WiFi routers and Ethernet or phone cables. |
|
| WiFi signal interference
You can learn how to improve your home or office’s WiFi signal here. |
|
| Network Congestion
For example, when speeds slow during peak traffic in the evenings. |
| Which content is being accessed
There may be insufficient server capacity or other issues affecting a specific website or online game. |
|
| Number of connected devices
When too many devices share the same bandwidth, data flow is limited |
|
| VDSL2 Infrastructure
For example, the length and quality of copper cabling to your premises. |
* Actual throughput speeds may be slower and could vary due to various factors as described above.
Terms
All iiNet services are bound by our Customer Relationship Agreement. This section offers a quick summary of the terms and guarantees that come with your service. If you have any questions, please feel free to contact us on 13 19 17.
General Terms
Connecting to VDSL2
-
Please do not disconnect your existing services until your VDSL2 service is working.
-
Existing ancillary services and devices that rely on your copper-line telecommunications service will no longer work unless you move them to VDSL2 (such as medical alarms, back-to-base alarms, personal response systems, fax machines and EFTPOS). Please check with your device/service manufacturer or provider to see if the device is VDSL2 compatible.
- We are responsible for your service up to the Network Boundary Point which is the first VDSL2 wall socket in your premises.
- Customer equipment (such as new or existing cabling and telecommunications outlets) beyond the Network Boundary Point may not work when you connect to VDSL2. You may require a registered cabler to connect these to your VDSL2 service. You will be responsible for the arrangement and costs of any such cabling work.
- The activation of your selected services does not necessarily cancel any existing phone or broadband services. It is your responsibility to contact your existing service providers to ensure that unwanted services are cancelled, otherwise you may continue to be billed for them.
Telephony Services
- VDSL2 Phone is a phone service that is offered with your VDSL2 plan. To use it, you will require a standard phone handset (approved for use in Australia) and VoIP-compatible modem supplied by iiNet. Our VDSL2 Phone services will not work on a third party modem.
- Calls to 000 emergency services may not be possible in the event of a power outage.
- We do not offer priority assistance, nor support for medi-alert services and monitored alarm systems. Priority assistance is offered by Telstra for people who may be reliant on a telephone service because of a serious medical condition. If you have a medi-alert or priority assistance service or believe that you are eligible, please consider this before proceeding with your order.
- Calls to 19/1900 numbers are not available.
- Calls to certain 'high-risk' international destinations are not available by default.
- This service is provided on the basis that you waive your Customer Service Guarantee (CSG) in relation to the VDSL2 Phone. You do not have to agree to the waiver, but if you do not agree, we have the right to decline to supply the service.
- For calls on VDSL2Phone:
- Timed international calls are charged per second.
- Calls to Australian mobile numbers are charged per 30 second block.
- Included calls are subject to our Acceptable Use Policy.
- VDSL2 Phone must be paired with an active iiNet VDSL2 service. If your VDSL2 plan is cancelled, your VDSL2 Phone service will also be cancelled.
- Transferring an existing phone number to VDSL2 Phone will disconnect the existing phone service. After a successful transfer, please contact your existing provider to ensure that your phone service and any add-on services are cancelled.
Hardware
- With VDSL2 you will be supplied an iiNet modem (which is WiFi and VoIP enabled).
- $10 hardware delivery fee applies for iiNet-supplied hardware.
All about your quota
- iiNet VDSL2 comes with unlimited data, and no excess usage charges or shaping speeds.
Contract Terms
-
All iiNet ULTRA Broadband VDSL2 plans are offered on a no lock-in contract.
Fees
Setup Fees
|
Standard setup |
$59.99 |
|
Non-standard setup |
As defined by installer |
|
VDSL2 WiFi Modem |
Included |
|
Hardware Delivery |
$10 |
* Any cabling that is required in your premises beyond the Network Boundary Point is your responsibility. There may be additional installation fees for non-standard premises, however your agreement to these fees will be confirmed prior to iiNet setup.
Withdrawal Fees
Withdrawing an order that you have placed with us will attract a withdrawal fee of $60. This is to cover our costs in preparing to supply the service to you.
At the time of the withdrawal, we will also charge you for any hardware that we have supplied to you, unless it is returned to us in its original condition.
| Hardware | Amount |
|---|---|
| Modem included with plan | $60.00 |
If you have selected a Fetch plan, your Fetch setup fees will be credited back to your account once the Set Top box is returned to us in its original condition.
| Fetch Setup Fees | Amount |
|---|---|
| Fetch Mini | $59.99 |
| Fetch Mighty | $399.99 |
Delivery fees are not refundable.
VDSL2 Phone
Call Rates
|
Local Calls |
Included |
|
Standard National Calls |
Included |
|
Standard Australian Mobile calls |
29c/min (per 30 second block) |
|
1300 and 13 Numbers |
30c/call untimed |
|
International Calls |
From 5c/min |
You can add a call pack to your VDSL2 plan to reduce call costs on eligible calls. Call pack charges apply.
View our International call rates
How it Works
To get VDSL2 Phone up and running in your home, you'll need:
- A phone handset and cable
VDSL2 Phone works just like a normal phone. To start using it, all you need to do is plug a standard phone handset (approved for use in Australia) into your VDSL2 WiFi modem. - VDSL2 WiFi Modem
You must use the VDSL2 WiFi Modem supplied by us in order for your VDSL2 Phone service to work.
Features
VDSL2 Phone includes the following standard features:
- Calling Line ID Blocking
- Call Barring
- Call Forwarding Always, Busy, Selective and No Answer
- Call Waiting
- 3-Way Calling
